Store Policy

At Ase Qualitea we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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If you are in any way dissatisfied with your order, simply call 903-393-0097, as we have a 5-day return policy available to all customers. Any item that has been dispatched for return after 5-days from receipt will unfortunately not be accepted for return.

If you receive damaged product(s), we can either exchange or refund your payment and also your return postage when we receive the returned product(s).